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FAQ
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)Average answer time: 24h
Refund policy
We offer a 30-day return policy from the date of delivery. To be eligible, items must be unused, in original condition, and returned with all original packaging.
To start a return, email us at info@feerken.com and our support team will guide you through the process
How long will it take to get my orders?
Orders are processed within 1–2 business days, Monday through Friday.
Orders typically arrive within 5–9 business days after processing, depending on your location within the UK.
We use reliable shipping partners such as Royal Mail and DHL to deliver your order.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)Average answer time: 24h